Thread: Mods / admins are not answering private messages.. Who to address?

Hello,

I sent two Private messages to mods / site admins but got no response. Who is responsible for the forum ?

Greetings

Not knowing who you've PM'ed, here's the list of the Admins, Senior mods and mods as can bee seen here:

Forum Administrators

Bruno
dwessell

Senior Moderators

Bill S
gssixgun
gugi
Maximilian
JimmyHAD
thebigspendur

Moderators

Birnando
BKratchmer
CarrieM
coachmike
commiecat
holli4pirating
Joed
Logistics
nun2sharp
onimaru55
Otto
str8razor
zib

Please keep in mind

1. we are in different time zones across the world
2. we are all not online all the time
3. we are all just volunteers here

I will be online for the next 7 hours while I sit here at work so if you want to pm me now would be a good time

Another thing you can do is PM to more than one mod/admin. If one doesn't see it another one will.

I've been here for years and I still don't always get a response... I wouldn't take it personally, Glen's right. There's only so much time in the day for volunteers all over the world. If it's important, I'm sure whatever the issue is will be resolved.

What Glen said.

Running this site takes a lot of volunteer time. I spend more than an hour per day online here, just taking care of various things and communicating with mods and members. That is an hour every day, just volunteer work. Nothing related to actual razors. Many of the mods also have busy lives, and may not be around every day.

So don't think that anyone is conciously ignoring you. It sometimes takes a couple of days to reply to messages even from friends. This it not an indication of disrespect, it just means I haven't had the time yet to sit down and write a proper reply.

That said, I am online every day and usually reply within the day. If you haven't contacted Glen or someone else, drop me a PM.

Actually, the indications on the admin side of the site are that you have not send such PMs. It's not 100% though, but most likely the error is on your end.

Don't forget some mods are available in chat, too. In the event a PM, email or chat to a mod has failed a thread like this will always catch our attention. You can even flag it and that will notify ALL mods.

Also any of the Mentors would, I am sure, be more than happy to pass on any message you have for a moderator or admin or dev, or at least alert them to the fact you are wanting to talk to them.

James.

Originally Posted by Jimbo

Also any of the Mentors would, I am sure, be more than happy to pass on any message you have for a moderator or admin or dev, or at least alert them to the fact you are wanting to talk to them.

James.

No doubt, and if you have doubts about whom to contact for what (e.g. whom to contact for a vendor application) the mentors will be able to point you in the right direction.

But ordinarily, any moderator / admin will get back to you quickly. If they don't it means they're busy doing something else and have not had the time to pay attention to new messages.