Chris,
I too ordered from Mama Bears recently. It's great quality soap for a really good price. I don't want to be a "doomsayer" but I hope from a customer service perspective, that you have a better experience then I did.
I placed an order for myself for shave soaps and I ordered many bath soaps for my wife. The order totaled over $100, which to me, is a fair amount of money. Especially for a first order. The order arrived and as it looked through it with great expectations, I was disappointed to see that my order was not complete. My bill, of course, reflected the whole order with no mention of a back order etc. I called them three times and left messages over the course of a week and never was called back. My wife noticed that our pay pal account had been credited for the two soaps that we were shorted, but no e-mail, no call back... To say the least I was a bit let down after hearing all the great customer service stories from our fellow
SRP patrons.
If they had bothered to call me or drop me an e-mail I'd be a customer for life because their products really do rock. Let's hope mine was an isolated incident and perhaps it was just one instance of communication falling through the cracks.
Best of luck from another nube...
John