I received this razor about a month ago after reading positive reviews on the quality of the blade and deciding to try a larger blade.
I ordered from shavingshop.com with the honing option and a few other bits and bobs. When stropping the blade I noticed my strop was getting marked slightly by the tip. I shaved but wasn't happy with the feel of the tip so swopped to one of my other razors.
Upon investigating the Henckels further it appeared that the blade was too large for the handle and when closed the toe of the blade was brushing the spacer around the pin. You can see some evidence of this in the way the blade sits when closed in the attached photographs. I called John Crowley at the shaving shop to discuss this and was told that no handle fits 8/8 width blades. When I asked why wasn't this mentioned on the website I was told "everyone who's spending that much on a razor should know that'. I asked if I could swap the blade for a 7/8s based on this and was told no because I had used the blade. A short while later John did call me back and say he would exchange the blade, but if nothing was wrong with it I'd have to pay a re-stocking fee. I must confess, I was a little surprised at this standard of customer service and have since decided not to send the razor back, instead opting to get it re-handled and to hone out the small imperfection in the tip myself.
As you can see from the photo, the blade itself is solid sturdy and beautiful, with a weight that I am looking forward to acquainting myself with. However, in light of the fact that it arrived with a small fault and was not shave-ready as purchased, I would struggle to give the product more than a 6 out of 10 at this stage.



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